Find your reservation or parking pass
Open My Trips for confirmed reservations, payment details, and parking-pass access.
Open My TripsBookParkByMe support
How can we help?
Send us a message about a reservation, payment, cancellation, account, property, or website issue.
Prefer email? Write to support@bookparkbyme.com.
Review the full-refund window
Cancel online until one minute before arrival for a full refund.
Read refund policyReceipts and charge help
Include the reservation number, charge date, and amount so we can find the payment.
Read payment policy